Policies
ALL SALES ARE FINAL - No Refunds
STRICT NO RETURN POLICY
If you have any questions please click on the contact button and fill out the form and we will respond within 24 hours.
Frequently Asked Questions
What Is Mitsmi?
Mitsmi is a casual clothing brand that offers a wide range of stylish and high-quality apparel for everybody. Our mission is to provide the highest quality clothing to further share our Motto "Look Beyond Yourself", which means to help out others no matter the circumstances.
What Products Do You Offer?
Currently we have a small range of high quality Hoodies and T-shirt. As we grow, the opportunity to explore other options like crewnecks, tracksuit pants, shorts, socks, hats, beanies and so much more will be possible, thanks to all of your support.
How Do I Find The Right Size For Me?
Attached at the end of every product will be a detailed size guide made specifically for that product. If you have any further more specific questions, please fill in our contact form.
Can I Change Or Cancel My Order Once It Has Been Placed?
You will not be able to cancel your order after it has been placed, due to our no refund policy. However, we can change your order if we haven't shipped it yet. So if you notice that you ordered the wrong size, contact us immediately and we can have that fixed for you, and ship it out to you without any problems.
Where Do You Ship To?
We Ship Worldwide. However, it comes with a cost. Shipping prices will be calculated at the checkout, and unfortunately the prices of shipping can't be changed. Luckily, for those in Australia we offer free shipping for orders $100 or over.
What Is Your Return Policy?
We have a strict no return policy. Contact for further questions
How Do I Contact You?
On this website, we have a contact button at the top of the page. This will allow you to fill in a form that we receive and will answer in less than 24 hours. Or message us on any of our social media platforms. mitsmi.clothing
Do You Offer Discounts Or Promotions?
Yes we do! We try to have as many sales and discount codes as possible. We send these out through social media, emails and SMS.
How Do I Sign Up To Receive Discount Codes?
At the bottom of every page we have put a email sign up that you can easily fill in and start receive exclusive discounts and other information.